Pre-Shipment:
- Orders may be canceled anytime before dispatch, free of charge—just contact us at [contact info].
Post-Shipment:
- Once shipped, cancellations are not possible. You can initiate a return under our Returns & Refund Policy upon receipt.
- Shipping
- Orders processed within 1–2 business days, unless otherwise stated.
- Estimated delivery: [X–Y business days] (adjust per region).
- Shipping Options & Costs
- Standard, express, or free shipping over a certain order value—specify details.
- Tracking
- Tracking info is provided after dispatch. Estimated delivery timeframes are not guaranteed.
- Customs & Duties
- International shipments may incur duties/taxes—payable by the customer unless otherwise noted.
- Delivery Issues
- For delayed, lost, or incorrect deliveries, contact us promptly and we’ll assist in resolving them.